James played a pivotal role in shaping the visual identity for the PHSO Annual Reports. Taking charge of the design side of the project, he skillfully designed the branding, social media assets, and the overall layout for the annual reports and accounts. From creating eye-catching graphics to ensuring a cohesive and professional appearance, James demonstrated his expertise in crafting a compelling narrative through design.

Notably, James also took on the responsibility of managing the intricate process of laying out, printing and laying the report tin parliamentary. He also created accessible pdfs. Link: https://www.ombudsman.org.uk/about-us/corporate-information/corporate-publications

His meticulous attention to detail ensured a seamless and high-quality production, contributing to the impactful presentation of PHSO's achievements and activities. Through his multifaceted contributions, James significantly enhanced the overall visual appeal and effectiveness of the PHSO Annual Reports.